Free Resources for small businesses: checkpoint 360 competency feedback | job performance

Checkpoint 360 - Competency Feedback System

The Profiles CheckPoint 360 Competency Feedback System is a multi-rater feedback process that provides managers and leaders with an opportunity to receive an evaluation of their job performance from the people around them – their boss, their peers, and the people whose work they supervise. From this feedback, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint the areas of their job performance that could be improved.

 

This assessment process is concerned with a manager’s job performance in 8 skill clusters and 18 universal competencies, described as follows:

 

Checkpoint 360

Communication
Listens to others
Processes information
Communicates effectively

 

Leadership
Instills trust
Provides direction
Delegates responsibility

 

Adaptability
Adjusts to circumstances
Thinks creatively

 

Relationships
Builds personal relationships
Facilitates team success

 

 

Task Management
Works efficiently
Works competently

 

Production
Take action
Achieves results

 

Development of Others
Cultivates individual talents
Motivates successfully

 

Personal Development
Displays commitment
Seeks improvement

 

The Process

 

Each participant completes an evaluation, a process that takes about 30 minutes. They are guaranteed anonymity (except for the "Boss") and urged to be honest and objective in their responses. Participants may complete their assignments via the Internet and results from all participants are compiled in a report that is returned to the manager.

 

Full Color Report

 

CheckPoint Reports have colorful graphs and charts as well as narrative descriptions of the results to help the manager read, understand, and effectively use the data for self-development. The report has a special personal growth section that coaches the manager and helps improve performance in development areas.

 

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